Jon Cheetham


Tel.:++49 30 80 20 802 2518
Fax.:++49 30 80 20 802 2259

E-Government 2016: Digital Service Offers of Public Administration in Practice

lang_en 11. February 2016 - 12. February 2016, Courtyard by Marriott Berlin Mitte

Performance Measurement, Transparency, Interoperability and Innovation as a Challenge for e-Government Responsibles

Public administrations are under increasing pressure to deliver more with less money and ressources. This has a huge impact on the effectiveness and quality of their public services. Digitisation is praised as a solution for achieving both: cost effectiveness and quality improvements in the delivery of public services. E-Government responsibles have yet to prove that the digitisation of public services actually generates cost savings and improves the satisfaction of their citizens. They need to find ways to measure and evaluate the performance of e-government solutions. Since fighting corruption is a priority for many countries within Europe and beyond, demonstrating how digitisation supports democracy and transparency and helps to fight corruption is a key requirement for public e-government experts. Public administrations across Europe and beyond are also in need of intelligent interoperability solutions that help to harmonise the e-government landscape in their country, make all solutions accessible to all citizens, contribute effectively to the creation of a Digital Single Market in Europe, and even offer the potential to attract foreign investors. Countries with a slower pace of digitisation are interested in the newest, most exciting and innovative technological innovations which have been developed and implemented by innovative front-runners like the Baltic, Benelux or Scandinavian countries. Countries at the forefront of digitisation have a special interest in the development and implementation of innovative and complex e-government solutions which require high expertise, the collaboration between different public institutions and the use of automatisation.This conference will give you the possibility to meet first-class e-government experts from European and international public institutions, exchange experience and discuss the topics mentioned above. Furthermore, it will present best cases of a wide array of e-government solutions and present practical insight into smart technological innovations from front-runners breaking geographical boundaries with online technology for years. These best cases will cover e-government solutions such as:

•    X-Road – the most interoperable government data exchange layer in the world

•    e-identity – a highly-developed national ID card system

•    e-residency – a groundbreaking innovation giving people across the world access to public and private online facilities and even allowing foreign investors to establisha business within 10 minutes

These innovations not only offer the potential to improve your public services. They are essential to transform your country into an (even more) attractive location for business investments. Furthermore, the conference will offer the participants the very latest information on the

•    revised European Interoperability Strategy (EIS) and European Interoperability Framework (EIF)

•    new EU funding possibilities for interoperability solutions (the upcoming ISA² programme)


Who is this International Conference for?

All Management, Directors, Heads of Unit, Chief Specialists, Officers, Advisors, Analysts and Experts from Departments and Directorates for

  • E-Government/Electronic Government
  • E-Government Policy
  • Digital Governance
  • Digital Infrastructure
  • Infocommunications
  • Interoperability
  • State Information Systems
  • Modernisation of Public Administration
  • Organisational Development/Internal Organisation
  • IT/ICT Department

who are responsible for the development and implementation of e-government strategies and solutions in public administrations, especially from the following institutions:

  • National and regional ministries, especially
  • Ministries of Digitisation
  • Ministries of Communication
  • Ministries of the Interior
  • Ministries of Economic Affairs
  • Ministries of Finance
  • and their subordinate bodies
  • all European, international, central and regional agencies and other public authorities, especially
  • Agencies for Digitisation
  • Agencies for Administrative Modernisation
  • Government Digital Services
  • Administrative Simplification Agency
  • International, European and national organisations and NGOs
  • Regional and city council offices
  • Higher Education Institutions
  • and all other international, national and regional institutions and organisations


What will you learn at this international Conference?

  • How to measure the performance of digitisation of your public services in terms of public cost reduction. How to evaluate and actually prove that your e-government solutions really meet the need of your government or public institution for cost reduction.
  • How to measure and prove that the digitisation of your public services really supports transparency. How to evaluate if e-government solutions are helpful in minimizing corruption.
  • How to improve interoperability solutions (cross-border and between the government and local governmental units in one country) that help to harmonize the e-government landscape in Europe or within your country.
  • Which best cases/best practices exist as far as new, exciting and innovative e-government solutions are concerned and what can we learn from them?
  • How to manage big and complex e-government projects which require high expertise and collaboration between different public institutions.
  • How to move the digitisation of public services to its highest level: automatisation.
  • How to measure and prove that the digitisation of public services actually improves the quality of your services and the satisfaction of your citizens or customers.
  • How to effectively use open data e-government solutions in the area of tensions between accessibility (by the citizens), data protection rights and the handling of sensitive information.
  • How to effectively use big data solutions, data analysis and data management solutions to improve your public services.
  • How to handle security issues in e-government solutions. How to develop and implement a security strategy for the digitisation of your public services.
  • What major changes are to be expected from the new E-Government Action Plan for the European Union?


Your benefits

  • Be pro-active and ensure sustainability of your government or institution in times of austerity by using innovative e-government solutions
  • Ensure an effective corruption prevention in your government or public institution through the digitisation of your services
  • Become up-to-date with the most recent developments in e-government
  • Benefit from best practice reports from the most advanced countries as far as the digitisation of public services is concerned and save unnecessary development costs
  • Boost the quality of your public services by using tailor-made e-government solutions
  • Profit from new EU funding opportunities for innovative
    e-government solutions

Language: English

Meeting hotel

» Courtyard by Marriott Berlin Mitte

Event Prices

for Public Sector

1.389,- Euro excl. German VAT (19%)

for Private Companies

1.589,- Euro excl. German VAT (19%)